SIR Corp

  • Field Training Manager

    Job Locations CA-ON-Burlington
    Requisition ID
    2018-1471
    # of Openings
    1
    Category
    Operations
  • Company & Brand Overview

    At Service Inspired Restaurants we take great pride in our diverse portfolio of restaurants and believe a brave, bold and results-driven culture inspires and creates new opportunities for everyone. Our values and promises are not simply a dream, vision, or mission, but a way of life for every person that becomes or wants to become a member of our team. Our goal is to be the first choice of our guests, team members, supplier partners, communities and investors by living our values and promises in everything we do. These values and promises describe how we conduct business, achieve our goal, and live our passion. We offer opportunities at the corporate level, as well as across all our concepts, including: Jack Astor’s Bar and Grill®, SCADDABUSH Italian Kitchen & Bar®; Canyon Creek®, Reds® Wine Tavern, The Loose Moose® and The Antler Room, Duke's Refresher® + Bar and Abbey’s Bake House in Muskoka. So what are you waiting for … come learn more and see if you have what it takes to join our team!

    Duties & Responsibilities

    As a Field Training Manager you will be responsible for the following:

    • Lead team of Field Training Specialist, including scheduling, development and coaching.
    • Develop and establish training objectives and standards consistent with operational goal.s.
    • Develop and execute training plans to support new restaurant openings, renovations, initiative rollouts and related projects.
    • Develop, coordinate, evaluate and refine curriculum, training outlines, and specific reference materials.
    • Manage all aspects of the delivery of training programs related to specific operational projects.
    • Serves as a resource to cross functional teams in the identification and resolution of training gaps.
    • Initiate, co-ordinate, and execute continuous improvement programs.
    • Support the onboarding process of new restaurant management.
    • Align field training with concept and companywide priorities.
    • Develop and communicate project plans and schedules in conjunction with special projects.
    • Partner with cross functional teams to identify and action business needs.
    • Conduct post project analysis with a focus on increased productivity and effectiveness.
    • Provide targeted operational support as required.
    • Provide insights to operations leadership and functional groups.
    • 90% of time spent in the field.

    Qualifications

    • Bachelor’s Degree or College Diploma required (preferably in Business, Hospitality or other related field).
    • Experience developing, delivering, and facilitating tactical training programs.
    • Minimum 3 years experience managing a team.  
    • Professional presence, technical credibility and engaging presentation style.
    • Demonstrated ability to lead multiple cross functional projects and teams.
    • Ability to continuously promote a learning culture.
    • High level of comfort within the restaurant environment.
    • Entrepreneurial spirit, strive for excellence and innovation.
    • Excellent written and verbal communication skills and ability to adapt to interact professionally with diverse group of partners (vendors, team members, managers, directors, etc.).
    • Able to drive decision making process with diplomacy and enthusiasm while maintaining effective working relationships.
    • Excellent time management skills, able to effectively organize tasks and control project scope.
    • Thrives in fast-paced, constantly changing environment – able to manage multiple projects and competing priorities.
    • Willingness to learn and adapt.
    • Able to manage effectively through ambiguity.
    • Possess five values that define our people:
      • Hospitality. Enhancing the dignity, comfort and well-being of Our People.
      • Authenticity. Being forthright, truthful and transparent with Our People.
      • Quality. Working to always improve the experience of Our People.
      • Fun. Bringing the spirit of laughter, celebration, sharing and joy to Our People.
      • Courage. Acting with conviction in the balanced interest of Our People.

    Service Inspired Restaurants® is committed to fair and equitable recruiting practices. Persons with disabilities are encouraged to come forward at any stage of the recruitment process to request accommodations, if needed. Members of our team will consult and create processes that provide individuals with disabilities the best possible recruitment experience.

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